South Dakota Library Network
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SDLN office hours are from 7:00 AM to 5:00 PM MST Monday through Friday except holidays. Located on the lower level of the E.Y. Berry Library on the BHSU campus, We are committed to help solve your problems, if you have any issues that need our direct attention, please call us at 605-642-6264 (local) or 1-800-245-5690 (toll-free) or use the link below to submit a Support Request.
Support: SDLN Support Request

Exlibris Products Other Duties
All
  • Aleph
  • Unix basics
  • Help desk ("how to", "not working"...)
  • Warren Wilson
    Executive Director
    (half time)

  • SDLN Admin
  • Budgets, Payables, Fees
  • Communication with EC, AC, other entities
  • Randy Parks
    Senior Programmer/Analyst
    (half time)
  • Aleph client software (install, setup, etc.)
  • Aleph Tables
  • Create ADMs on server, start tables
  • Aleph Overall (modules: CIRC, ACQ, SER, EDI, CR, self check)
  • SDLN Support Site
  • WebEx
  • Sean Crooks
    Systems Software Specialist
  • Aleph Server Administration
  • Aleph Server Backups
  • Oracle Administration
  • Aleph Overall (modules: CIRC)
  • SDLN Support Site
  • HP & Sun Hardware Administration
  • Windows Administration, IIS
  • Exchange Administration, list servs, PURL
  • Server Backups
  • Security (firewall, IDS, antivirus)
  • Network (routers, switches, LAN, WAN)
  • Domain Name Service (DNS)
  • Licensed DB Authentication
  • Digitization Administration - CONTENTdm
  • Lucas Bialorucki
    Webmaster/Analyst
  • SFX Setup and Maintenance
  • MetaLib Setup and Maintenance
  • Aleph Web OPAC customizations and support
  • Primo Central Index Administration
  • Aleph Overall (modules: OPAC, ILL, CIRC, CR)
  • SDLN Support Site
  • Webmaster, maintenance of www.sdln.net
  • Desktop Support
  • Graphics, Publications
  • Print server and printer support
  • Web hosting support and Administration
  • Web Programming
  • AquaBrowser
  • Windows Administration, IIS, Print, Ghost
  • Unix Administration
  • Andy Erion
    Senior Programmer/Analyst
    (Half Time)
  • Aleph Reports
  • Patron record loads
  • Oracle Databse Queries and Report
  • Aleph Overall (modules: CIRC, CAT, CR)
  • Custom Reports
  • Advanced Report Tool
  • AquaBrowser support and exports
  • Online Library Information Portal
  • Programming
  • Glenn Kerins
    Programmer/Analyst
  • Patron Loads / Deletes
  • Aleph Reports
  • Record Loads (OCLC, Marcive, LC)
  • Aleph Overall (modules: Circ, CAT)
  • SDLN Support Site
  • Custom and Advanced Reporting
  • Unix Support
  • Oracle Database Queries / Reports
  • Scripting
  • Desktop Support
  • Programming
  • Christy Couch
    Administrative Assistant
    (half time)

  • Office Administration
  • Invoicing and Receivables
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